A New York lawyer is suing Delta Air Lines for $1 million, saying his family vacation turned into a nightmare after they were stranded in an airport for days and treated disdainfully by airline employees.
Richard Roth, who filed the lawsuit on behalf of himself and his mother, said he planned the Christmas 2007 trip to Buenos Aires to celebrate his mother's 80th birthday. She had grown up in the city, but had not returned in years, he said.
Instead, Roth, his two teenage children, his wife and mother spent three days in airports, went days without their luggage, were treated rudely by airline employees and were forced to spend $21,000 on unused hotel rooms in Argentina, replacement clothes, and other costs.
"Through its gross negligence, malfeasance and absolute incompetence, Mr. Roth holds Delta responsible for ruining his vacation," said the lawsuit, filed in New York state court.
Delta Air Lines Inc had no immediate comment.
After the initial flight from New York was delayed by more than two hours, the family was not allowed to board their connecting flight in Atlanta, Roth said.
A Delta employee "literally walked away chuckling that he had left them stranded," he said.
He then booked a flight through a different airline and arrived in Argentina three days later than planned. The family was not reunited with their luggage for more than five days.
"Suffice it to say, Mr. Roth's elderly mother was a mess. And she has been suffering ever since. The kids are all upset. And it was Christmas Eve. Mr. Roth had spent one-half of his vacation in Buenos Aires chasing Delta and its incompetent representatives," the lawsuit said.
By CatGirl on May 28, 2008, 18:58 in Off Topic.
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CatGirl says on May 28, 2008, 19:01: Kitty is curious? ...anyone else experience problems with Delta? Maybe after completion of boarding........problems with staff? Love and Time: the only two things that cannot be bought, but only spent 0 funny, 0 helpful. |
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Man Tequila says on May 28, 2008, 19:20: $21,000 on hotel rooms and clothes in Argentina? Pod must be raking it in! ;) Aunque no me creas/ si me lo propongo/ lograre olvidarte/ porque a fin de cuentas/ no soy tan cobarde./ Y termino todo una de estas tardes/ no sera dificil buscar algún sitio donde refugiarme/ donde nunca mas vuelvas a encontrarme. (Polo Montañez) 0 funny, 0 helpful. |
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Portena says on May 28, 2008, 19:54: I had a good experience when I took Delta to Argentina and back.
0 funny, 0 helpful. |
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eywed says on May 29, 2008, 03:30: All the airlines need to be sued if this is the case , Class action of course. Ay Hombe!!!!! 0 funny, 0 helpful. |
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