Computer Printer Operational and Photo Advise Needed

CatGirl says on Jun 15, 2008, 12:21:

PPuuuuuuuurrrrrrrrrrrrrrrrrrrrrrr

Love and Time: the only two things that cannot be bought, but only spent

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webmanco says on Jun 15, 2008, 13:17:

A multifunctional machine, I guess is a HP or an Epson, the reference would help. For picture editing Photoshop.

I have no need for creating "fake" photos ;)))

You are right, that is a nice picture you got there.

No hay extremo cierto o verdadero, porque los extremos opacan, enruedan, (lavan cerebros) verdades. Yotas

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dwmte7 says on Jun 15, 2008, 13:36:

hi dear...check and see if you have some work backed up in the queue. that usually clears it up. too, go into control panel and make sure you have the right printer on line.

patriarch

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CatGirl says on Jun 15, 2008, 13:50:

Webman' - thanks - it IS an HP and so was the other one that had the same problem. Is this a common problem (cause it is with me!). Is there a better brand that is not so "delicate and moody" jeje

Douglas - I will double check about work backed up in que...but I deleted it all and the connection was confirmed by the tech. - of course when he saw that it said I needed paper, it was outta his scope and I was on my own.

I have been trying to get it to work for over a month and I have a big project - Argg

Love and Time: the only two things that cannot be bought, but only spent

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webmanco says on Jun 15, 2008, 13:52:

What is the reference on the printer HP Laserjet xxx ?

No hay extremo cierto o verdadero, porque los extremos opacan, enruedan, (lavan cerebros) verdades. Yotas

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CatGirl says on Jun 15, 2008, 13:56:

Sorry - not 100% sure what you mean by reference? But it is an HP Photosmart 2610xi all in one. Is that what you mean?

Love and Time: the only two things that cannot be bought, but only spent

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CatGirl says on Jun 15, 2008, 14:04:

I looked at the manual BTW - minimal info on trouble shooting operational issues...especially when what to do when they tell you how to problem solve and it doesnt work...I think this is the LAST one I buy. I think I need to take it somewhere, but dont know who fixes this stuff.

Love and Time: the only two things that cannot be bought, but only spent

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webmanco says on Jun 15, 2008, 14:05:

Check page 193

https://secure.logmein.com/f?-zvHG.-cYxVuVhSxZkv8K-TmjcD0n0NU4rGckJo9Y...

No hay extremo cierto o verdadero, porque los extremos opacan, enruedan, (lavan cerebros) verdades. Yotas

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JGD (☼Travelguide writer) says on Jun 15, 2008, 15:14:

CatGirl says on Jun 15, 2008, 15:21:

Web - If it is possible to give a Cyber Kiss I would do this - you are such a sweetheart. Hold on - let me tell you what happened

Love and Time: the only two things that cannot be bought, but only spent

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CatGirl says on Jun 15, 2008, 15:35:

Paper has jammed the HP all-in-one
Solution
1 Press in the tabs on the rear clean-out door to remove the door as shown
below.
2 Gently pull the paper out of the rollers.
3 Replace the rear clean-out door. Gently push the door forward until it snaps
into place.
4 Press OK to continue the current job

......this is how it started - it made loud sound too ( I used correct paper) so I followed steps above and pushed OK - now it tells me I need paper in tray (but there is paper in tray)

NOW THIS
Caution Trying to clear a paper jam from the front of the HP all-in-one
can damage the print mechanism. Always access and clear paper jams
through the rear clean-out door.

I always go into this door - and after the last catastrophie I am even MORE careful when pulling it out. I cannot find anything in the manual that states what to do when it says :no paper" and there is paper. It almost looks like what ever mechanism "raises" the paper up to the rollers is not doing it. The rollers roll and do not touch the stack (I hope this makes sense, so hard to describe)

You are so sweet - I will try a few things again and pray ...I will try my best not to swear jeje

Love and Time: the only two things that cannot be bought, but only spent

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webmanco says on Jun 15, 2008, 15:41:

I will pray as well :-) fingers crossed

make sure your paper tray is adjusted to the right size paper, also check if the paper close enough to the feeder or high enough for the sensor too detect it, creating a false paper jam

No hay extremo cierto o verdadero, porque los extremos opacan, enruedan, (lavan cerebros) verdades. Yotas

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dwmte7 says on Jun 15, 2008, 16:53:

just curious, kitty, did you go to hp.com and download the correct drivers???

if not, do so...if you did, do it again, it will automatically overwrite and correct any errors.

patriarch

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CatGirl says on Jun 15, 2008, 18:16:

No I did not Douglas, was not aware that this would correct an operational problem (per the manual). I can give that a try too. Thanks ;)

Love and Time: the only two things that cannot be bought, but only spent

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dwmte7 says on Jun 15, 2008, 19:48:

atta girl...

patriarch

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CatGirl says on Jun 15, 2008, 20:12:

OK - now I feel like a patient, scalpel in hand, needing my appendix removed and talking on the phone with the surgeon on how to perform this procedure,ajaja

I don;t want to make a mistake and I have no bloody idea wot I am doing..
So before I go further I have to ask

Under the Drivers header it says two kinds
1) Full version - 276.2m (big) 4/2005
2) Basic 37.41m - 8/2004

OK so, which one (I figured the bigger one)
AND are you telling me I install it after downloading - that's all?

OK - thanks ;)

Love and Time: the only two things that cannot be bought, but only spent

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webmanco says on Jun 15, 2008, 20:42:

If it is USB turn off and unplug from the computer, the software will instruct you when to plug it in and turn it on.

I would go with the basic

HP Basic Feature software/driver: Network Support

No hay extremo cierto o verdadero, porque los extremos opacan, enruedan, (lavan cerebros) verdades. Yotas

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CatGirl says on Jun 15, 2008, 20:54:

Ok - I will try again later ;)) I did do the basic and...well - same ol same ol. This has been a one month project .. trying to fix this thing is a mystery.

Love and Time: the only two things that cannot be bought, but only spent

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dwmte7 says on Jun 15, 2008, 21:08:

before i fall asleep, i must remind you, kitty....life's a bitch...then you die.

patriarch

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CatGirl says on Jun 15, 2008, 21:10:

Douglas - are you getting cranky? nite

Love and Time: the only two things that cannot be bought, but only spent

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dwmte7 says on Jun 16, 2008, 06:35:

not really, kitty. it's just that when dealing with IT, sometimes nothing works. even when you read the instructions (often a valuble source of info).

one of the early space crafts to mars, which cost a zillion dollars. flies millions and millions of miles. comes up on the planet, begins it's descent to the planet's surface, touches down and the fricken batteries die. what can you say?

you have munchkins....did you ever see the movie, 'batteries not included' an absolutely wonderful movie for all ages. highly recommended. too, 'feifel goes west'...great.
peace.....................................

patriarch

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CatGirl says on Jun 16, 2008, 09:21:

Munchkins? jeje...no I do not have any munchkins..jeje

Love and Time: the only two things that cannot be bought, but only spent

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dwmte7 says on Jun 16, 2008, 11:16:

back to the computer issues....

well, as my sod-bustin elders used to say, "....if it's got pudendum (not necessarily in those words) or wheels, it'll give you problems."

well that was thoughts out of the dust bowl and depression. nowadays, we can add I.T. to that list.

i mentioned munchkins as somewhere i thought i read you saying something like getting the kids to bed...my mistake.

the question about the movies still holds. they're wonderful for children of all ages.

patriarch

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dwmte7 says on Jun 19, 2008, 11:11:

kitty...did you ever get it up and running?

patriarch

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CatGirl says on Jun 20, 2008, 13:32:

Nope..;((

Love and Time: the only two things that cannot be bought, but only spent

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