There a ton of very pretty but unusable sites.

The reason for all that things that went wrong w/ you guys accounts is because of your attitude. Most employees would deliberately sabotage a rude cust account like, maria, hank and all the other rude folks that call in calling the women bitches or niggers or assholes or complaining. Even the supervisors would go off on the rude ass customers.
And as for the genius that said that we give out the credits, btw, its a $50 limit. I gave out crdits as much as $356 just because the customer spoke nicely. I can recall a guy from NY calling in because his bill was huge and he couldnt afford it. So I chatted with him a while and offered to pay for 2months of his service. I even gave him my direct line to make sure that the credits were applied within a week. I’ve done it for a single mother as well. The reps have more power than they let on and since I HATED working for VZW, because of the customers, everyone who came thru my phne w/ some issues, and were nice about it, I gave a payday to. Some customers got 6mos back credits from me. Only because of their courtesy and politenees. As for the ones that cursed swore and acted unciviled…well they were put on hold until they hung up. LOL We all thought that it was very funny to do that.
And if the customer was really angry some of the reps would listen in on the calls and tell me what to say to really get their goose.

I hated my job and I hated the greedy people that called in pretending that they didnt know that a $10 line was like any other line and would cost $175 to terminate. Vzw, in their defense, teaching the reps to negotiate w/ the customer. So, if a guy would have called to cancel a $10 line then I would have cancelled it but gave him a $50 credit…ONLY IF HE WERE NICE. One woman thanked me repeatedly and even cried for crediting back her account for an entire month so that her lines wouldnt be cut off and i turned and thanked her for not being a typical asshole customer who thinks that swearing and yelling I’LL GO TO THE ATTORNEY GENERAL OFFICE would scare any of us. We put that moron on mute and laugh HARD.

Grow up guys, the only way to beat people, or big companies, is to play it cool and nice until you get a sup or rep that hates their job as much as i do and wanna stick it back to VZW and crdt anyones acct. Just sound like ur in distress and be polite and if the rep doesnt budge ask to speak with their sup. If he/she doesnt budge call back til the next one will. But call back quickly because once the acct is marked most times the reps and the sups will honor eachothers remarks.
And calling in constantly is VERY important to VZW. Everytime a customer calls in the callcenters it cost VZW $15 and the wanted to make sure that we resolve the customers complaints on the first call. So constantly calling back will put a red flag on your account saying REPEAT CALLER MAKE SURE YOU REWSOLVE THIS CUSTOMERS ISSUES. Then you get what you want, but in some cases not all that you want. Say you want $50 crdit sometimes they’ll just give you a $25 cr but either way you win and VZW feels like they win.

ashok

We always underestimate the hell war can bring. Saddam may done great evil, but we’ve brought even worse upon the iraqi people.

As the saying goes, we’ve just replaced one tyranny with another.

Hadn’t caught up on your blog in awhile. I owe snap.com for the visit. I was getting hugely annoyed by snap.com and had to google around to find a way to block them again in the new Firefox 3.0b4 and stumbled on your blog again. :)

Snap.com sucking has become the meme that keeps us in touch. How’s that for funny.

BTW. In order to block snap.com just install the Ad Block Plus extention in Firefox and create a filter that blocks snap.com. Works like a charm. I think I was using greasemonkey in Firefox 2.0. Adblock is easier.

We must be careful what we wish for. The justification that comes through someone else’s blood is not really ours. It should not be easy for any of us watching this intermittently over the Internet to hope for more of this carnage. If the people of Tibet take this destiny on themselves, so be it, and God be with them. The Chinese who do this are assuming a terrible karma that will pursue them relentlessly in this life and all of those to come. What does it do to one’s soul when you become the kind of person who will shoot someone for this?

But you’re right Barack is beautiful and speaks like a Harvard law grad should. Like all Presidents, that’s about all he does. And let’s not forget, Barack is coming after the most predictable disappointment and failure the Office of the Presidency has ever scene.

My country has a lot of shit to work out.