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Me and the Credit Card

Me and the Credit Card Company Call Center guy:

Me: I have this 29$ charge on my bill for not paying on time. But I never received the previous bill.

CCCCC guy: Just a moment please.

12 minutes of happy music. I hang in there.

CCCCC guy: This is what happened: long explanation of how it’s really my fault.

Me: OK. I do think $29 is a bit steep. If you could remove that charge that would be great. If not, I’d like to cancel this card now.

Pause.

CCCCC guy: Well, we can do that as a one time courtesy. Long explanation of how it really was my fault.

Me: Thanks.

I’m learning.

This entry was posted on Monday, June 23rd, 2003 at 9:59 am and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

One Response to “Me and the Credit Card”

  1. urbansheep Says:
    June 23rd, 2003 at 1:47 pm

    «Blah blah blah, it’s your fault, blah blah blah blah.»

    Looks like it’s an information people’s society is learning to skip unnecessary information. Your «long explanations cut short» reminded me today’s poutpourri by Mark Pilgrim.

    «Blah blah blah, it’s realy your fault, blah blah blah blah.»

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