Archive for May, 2003

Amazon.com: Sponsored Links: Amazon now

Saturday, May 31st, 2003

Amazon.com: Sponsored Links: Amazon now sells sponsored links in the “People who are interested in this book may also be interested in …”. I’d love to hear experiences on how effective this is.

BitTorrent looks like a good

Saturday, May 31st, 2003

BitTorrent looks like a good solution for making large files available (it makes each downloader a P2P server for others to download the file), but here’s my question: it doesn’t seem to solve the problem of, say, 1 download an hour of 50 Meg. That download will come from your server, and you’ll still build up quite a large bandwith bill over time. It only works when more people download stuff concurrently, because the bitTorrent client will be open on their computer and P2P will start working. Is this interpretation correct?

Dan Saffer is persuing a

Saturday, May 31st, 2003

Dan Saffer is persuing a Master’s degree in Interaction Design at Carnegie Mellon University and will be keeping a blog about the experience. Should be good for the ones amongst us who would like to go back to school but can’t gather the courage to make the move.

The IWIPS conference (2003, 17-19

Saturday, May 31st, 2003

The IWIPS conference (2003, 17-19 of July in Berlin) this year looks not so interesting: the same talks that have been given there (Dray Associates, Aaron Marcus) for years - the same preoccupation with Hofstede. But this one may be worth the trip: “Guidelines have become an established aid to the development of usable user interfaces. In this paper we examine the validity of guidelines across cultures, suggesting that they are specific to the culture in which they were developed. We go on to suggest that the ability of Design Patterns to encapsulate context, and give examples of solutions that have proven to be successful in that context, may be a more effective aid to the design of culturally localised software.”

Check it out and do

Friday, May 30th, 2003

Check it out and do some home redecorating.

I visited Belgium last week

Wednesday, May 28th, 2003

I visited Belgium last week and gave a talk (that’s me and Peter Bogaards in them pictures) about Information Architecture at the Belgium chapter of the Society For Technical Communication.

I found out that IA in Belgium (and most of Europe) stands nowhere. The UK is ok. Holland seems to have a bit of IA going on - they have an information design tradition to build on. But Belgium has nothing - this was the first event discussing IA in Belgium I was told. (!) It may be because design is taught and perceived as an art in Belgium, in art academies. There seems to be little understanding of design as having anything to do with research, or as an analytical activity.

That’s too bad. Belgium hosts much of Europe’s institutions, and they sure could use some IA. At the talk, there was lots of interest from decision makers - managers from various levels obviously struggle with IA problems, and seem to have a feeling that this “IA” thing might have some answers.

There is also almost no user centered design in Belgium. I spoke with Vero Vanden Abeele who turns out to be the only person teaching user centered design in Belgium. I hope we catch up. I did get some business cards from a few consultants who seem to be doing some IA-like stuff, but I have to look into that a bit more. On the pro side of it all: if I ever (not for a while!) decided to go work in Belgium, the place seems ripe for some good IA’s and UCD people.

Paper prototyping: the book (yes,

Wednesday, May 28th, 2003

Paper prototyping: the book (yes, I’m back from my holiday).

Tuesday, May 20th, 2003

I’m all for breaking new

Saturday, May 17th, 2003

I’m all for breaking new ground but they have got to be kidding (turn on sound). It’s a usability firm!

Globe Alive [main]: “GlobeAlive BETA

Saturday, May 17th, 2003

Globe Alive [main]: “GlobeAlive BETA is the first search engine to list live people as search results.”

inflight correction: “Classification is like

Friday, May 16th, 2003

inflight correction: “Classification is like modelling; useful up to a point.”

IBM to deliver Information Integrator

Friday, May 16th, 2003

IBM to deliver Information Integrator | CNET News.com: “Formerly called Xperanto, DB2 Information Integrator acts as a dedicated search engine for corporate information, collating data from multiple sources. Rather than having to install a huge, centralized database called a data warehouse to store that disparate information, companies can use DB2 Information Integrator to query several sources and present a consolidated result.”

Sleuthing Out Data - Emerging

Friday, May 16th, 2003

Sleuthing Out Data - Emerging Technology - CIO Magazine May 1,2003: “More and more, the problems that earn CIOs their paychecks revolve around making it easier for users to explore huge volumes of data. They do this through finding known objects in huge search spaces, assembling top-down overviews that summarize the important points of a topic, and helping searchers decide what they really want when their initial search ideas are confused, misguided or ambiguous.” Sounds like IA.

Even though they have a simplistic idea of categorization (”trees”), there’s a good bit about the politics of searching: “It’s difficult for anyone to understand who hasn’t lived through it to appreciate how political categorization management is [...] We had a category nomination process. We had a category retirement process. They all required long meetings.” Auch. Categorization by comittee is even worse than design by comittee.

Designing Collaborative Systems: A

Thursday, May 15th, 2003

Designing Collaborative Systems: A Practical Guide to Ethnography (Computer Supported Cooperative Work): promising. I hope it’s any good.

O’Reilly Network: Information Architecture Meets

Thursday, May 15th, 2003

O’Reilly Network: Information Architecture Meets Usability [May. 13, 2003]: “We spoke with both Lou and Steve about the advantages of their joint seminars, the common pitfalls of web usability and information architecture, and the state of the web industry today.”

reveries - tim armstrong -

Wednesday, May 14th, 2003

reveries - tim armstrong - google: “You know and love Google as a search engine. Tim Armstrong, its VP of Advertising, wants you to know that Google is a top media property, too.”

Even though I like my

Monday, May 12th, 2003

Even though I like my current host, they are too expensive (or my sites are too popular): I’m getting additional bandwidth bills. I need to move the poorbuthappy domain. Poehosting looks good - anyone used them? Any other suggestions? My requirements are: multiple MySQL databases, PHP, over 10Gigs of bandwidth a month (and scalable) for under US$ 20. The usual (multiple emails, …). Nice to have: Apache rewrite.

simplelógica:creación_web: “Nos basamos en los

Monday, May 12th, 2003

simplelógica:creación_web: “Nos basamos en los estándares web para conseguir sitios atractivos, usables y eficaces.”

Jonathon Delacour: Enabling CJK language

Sunday, May 11th, 2003

Jonathon Delacour: Enabling CJK language support. If you add, say, Korean characters to your text and a user hasn’t installed a Korean font, they will see a bunch of boxes. What is a user friendly way of helping them out? Something like: “(Korean - only see boxes?)”

- Indicate which language it is
- Have a link to a page that explains how to install the fonts

Taxomita: distributed metadata for information

Saturday, May 10th, 2003

Taxomita: distributed metadata for information geeks: I plan to open source Taxomita after all.

I wanted to update my

Saturday, May 10th, 2003

I wanted to update my RSS feed, but after using the MT default templates I get validation error upon validation error (pubDate must be an RFC-822 date). Where can I find a valid RSS feed? (I was using 0.91 - I don’t particularly care for 1.0).

Hackers and Painters: “I think

Friday, May 9th, 2003

Hackers and Painters: “I think the answer to this problem, in the case of software, is a concept known to nearly all makers: the day job. This phrase began with musicians, who perform at night. More generally, it means that you have one kind of work you do for money, and another for love.

Nearly all makers have day jobs early in their careers. Painters and writers notoriously do. If you’re lucky you can get a day job that’s closely related to your real work. Musicians often seem to work in record stores. A hacker working on some programming language or operating system might likewise be able to get a day job using it.”

CEO For A Day: Signal

Friday, May 9th, 2003

CEO For A Day: Signal vs. Noise Weblog / Blog (by 37signals): “If you were in charge of 37signals, what would you do differently? Are we focusing too much on one thing and/or not enough on another? Are we missing opportunities or mostly getting it right? How does it look from the outside? What say you?”

Recent post on a usability

Friday, May 9th, 2003

Recent post on a usability list, about security when entering username/passowrds: “Actually, in our limited testing so far, any user data entry errors have been immediately and easily resolved by the user without help (other than the error message). What I see happen in testing is: (for example) a user enters a wrong number or password, they read the “error” message explaining the entered information was incorrect, the user re-enters correct information (carefully) and gains entry.”

Unless you are working from a Windows laptop that was previously connected to an extra keyboard and are now typing from the laptop keyboard (a typical scenario when logging in after taking your laptop away from the base station). In that case, you have to press a well hidden key combination or your keyboard will not function correctly: certain letters will show up as numbers. I was logged out from our network like this, on a Saturday. Worse than the caps lock key. One idea: if people misstype their password, give them an additional textfield to check their keyboard entry with their password, and explain how to fix keyboard problems. Like “Using a laptop? Type your password here (it will show up on the screen) to check your keyboard settings - they may change if you have unplugged an external keyboard recently or pressed the CAPS-LOCK key.” (and include how to fix it) This may be overkill though - I have no idea.

Fifteen Tips for Remote Collaboration

Friday, May 9th, 2003

Fifteen Tips for Remote Collaboration (via IASlash). I have found that working remotely with people you know well (ie. people you have worked with in person) works well. Working remotely with people you don’t know that well is a lot harder.

css Zen Garden: The Beauty

Thursday, May 8th, 2003

css Zen Garden: The Beauty in CSS Design

Revenge of the Nerds: “Let

Thursday, May 8th, 2003

Revenge of the Nerds: “Let me start by admitting that I don’t know much about ICAD. I do know that it’s written in Lisp, and in fact includes Lisp, in the sense that it lets users create and run Lisp programs.

It’s fairly common for programs written in Lisp to include Lisp. Emacs does, and so does Yahoo Store. But if you think about it, that’s kind of strange. How many programs written in C include C, in the sense that the user actually runs the C compiler while he’s using the application? I can’t think of any, unless you count Unix as an application. We’re only a minute into this talk and already Lisp is looking kind of unusual.”

A new Amazon patent application,

Thursday, May 8th, 2003

A new Amazon patent application, filed in May 2002, but made public on Thursday, would cover a system that allows people to preorder a used item from an unspecified seller when that item isn’t yet offered by anyone else on the site.

Open Prototyping

Thursday, May 8th, 2003

Open Prototyping

the new grey

Thursday, May 8th, 2003

the new grey

Like many people, I am

Thursday, May 8th, 2003

Like many people, I am continually amazed by the obesity of people in the US, and coming up with theories to explain it is kinda fun. I have two theories so far.

One: individualism. The US is an extremely individualistic society, and it shows in the way they consume food. People here costumarily order things like “a sandwich on this type of bread with extra that without that and with some that and something else on top, and can I have a water of this brand with that, oh, and make that sandwich with this type of mayo”.

It’s baffling. I often have trouble when ordering food because I can’t do that. Kids are taught that way as well: they get to order whatever they want - it is the american way. Individualism also means family meals are probably less popular here than in, say, Europe.

Second theory: US is the country of the big. Portions are huge. Third theory: processed foods are cheaper than non processes foods.

(ok so I have more than 2 theories)

Fourth theory: infrastructure. US is the country of the cars. In Holland, almost everywhere next to the car lane, there is a separate lane for bicycles, and then one for people who walk. Here, it is hard to walk anywhere because it feels like you’re walkig on the highway always (no lanes for bycicles). Kids get brought to school in cars or buses in most areas.

I’m probably wrongg or badly informed on many of these things, so feel free to correct me.

Fascinating: MELISSA BATESON: “Life is

Wednesday, May 7th, 2003

Fascinating: MELISSA BATESON: “Life is filled with choices: a hungry starling has to decide which field to forage in, a peahen has to choose between the various magnificent peacocks she encounters on a lek and we have to choose which brands to buy every time we visit the supermarket. I am interested in how both animals and humans make decisions between alternative options, especially when the options on offer differ in more than one attribute.”

Alphagalileo: “AlphaGalileo is the fast

Wednesday, May 7th, 2003

Alphagalileo: “AlphaGalileo is the fast effective way to get news to journalists around the world. AlphaGalileo provides instant access to news, images, background information and a database of experts.”

Complexity Digest (via Peterme)

Wednesday, May 7th, 2003

Complexity Digest (via Peterme)

Edge: WHY DO SOME SOCIETIES

Wednesday, May 7th, 2003

Edge: WHY DO SOME SOCIETIES MAKE DISASTROUS DECISIONS?: “My UCLA undergraduates, and Joseph Tainter as well, have identified a very surprising question; namely, failures of group decision-making on the part of whole societies, or governments, or smaller groups, or businesses, or university academic departments.”

Diary of a Superfluous Man:

Wednesday, May 7th, 2003

Diary of a Superfluous Man: “People used to be willing to put up with frustrating usability experiences, convinced that it was their fault technology products took so much time to learn. No more. Today people are as sophisticated as they are ruthless. Frequent interaction with the technology of our always-connected world has given users a sense of power, freedom, and control. People have the option to disengage at any time and demand that technology interact with them in familiar ways. People now expect the applications they use and the Web sites they visit to be usable. Period. Usability today is table stakes %u2013 it is what is required to let you into the party to play.
So why do we as a community of designers spend so much of our time and effort debating, blogging, attending conferences and writing essays about something that is akin to %u201Cshould the television turn on when the power button is pushed?%u201D Everybody agrees that the products we design should be usable.”

trust-security-privacy: “Imagine a future where

Wednesday, May 7th, 2003

trust-security-privacy: “Imagine a future where enterprise systems are distributed across continents, where applications are built from e-services and software agents acting autonomously and where people are using them on the move from almost anywhere.
Now imagine what spies, fraudsters and electronic vandals will do with those same tools and systems available to them.”

A Distributed Product Review Data

Wednesday, May 7th, 2003

A Distributed Product Review Data Standard (Stefan Smalla’s Info Feed): “I think we could all profit from a decentralized way of standardised product reviewing.” Nice. “It would have to hang onto some (actually many) centrally available product catalogues.” Nope. It could use psi’s for that instead: published subject indicators as used in topicmaps.

Semantic Blogging Demonstrator. Too bad

Wednesday, May 7th, 2003

Semantic Blogging Demonstrator. Too bad they don’t use facets or xfml, but a good blog anyways.

T-Mobile Sidekick (Color) Review (via

Wednesday, May 7th, 2003

T-Mobile Sidekick (Color) Review (via Mike Lee)