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Telmex or UNE?

We are moving and finally get to have more options for internet, cable and phone. Good bye Telebucaramanga (Telefonica). :) So we are now considering packages from both UNE and Telmex. Prices are similar but we have no experince with either place. Anyone want to share how good or bad either of these companies are before we get locked into a year contract with them? Thanks!

By adrienne79 on Sep 25, 2008, 05:47 in Friendly Talkzone.

ozgringo says on Sep 25, 2008, 05:57:

Hi Adrienne,

here is a thread from last week that may be of interest. I myself have used UNE, and found them to be quite good. I have had a couple of issues which are usually resolved quickly, and their support is quite good by any standards I have seen. The last issue I experienced was actually caused by a recent visit by a Telmex crew who visited the building.

http://poorbuthappy.com/colombia/post/internet-providers-in-medellin/

tried to think of something deep to write here.. but couldn't think of anything..

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adrienne79 says on Sep 25, 2008, 06:47:

Thanks. That is helpful.

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vicshere says on Sep 25, 2008, 08:34:

i have heard very good things about telmex....as soon as my contract with telefinica finishs in dec i am changing to telmex....good package prices 1000 kbps unlimited local calls and TV for 120,000...i am paying 160,000 with "tely bucy shit"

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gamm2 (☼Travelguide writer) says on Sep 25, 2008, 09:39:

I have had telmex for about 1.5 months. No problems at all. The internet hasnt even stopped working once. And I like the channels though I only watch like 7 of all the channels. The installation was pretty easy and relatively fast. I even had a problem right after and I called Telmex and they were able to help me and fix it - (all this with medium spanish on my part))

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webmanco says on Sep 25, 2008, 09:40:

Telmex with the mexicans are taking over Bogotá, shadowing ETB, EPM, and not too much to say about Spanish Teléfonica

No hay extremo cierto o verdadero, porque los extremos opacan, enruedan, (lavan cerebros) verdades. Yotas

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Tejeringo says on Sep 25, 2008, 19:05:

mmm, in general how good do Colombians get along with Spaniards ?

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Monpirri says on Sep 25, 2008, 20:15:

Elmo you need to move to where Telemex is from and you would be in a complete paradise.

"Anyone who still thinks that Colombia is not a gastronomical paradise needs to have their head examined." Darloup

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