I have found the worse shipping company in the world!!!

Has anyone delt with this company: www.interworldfreight.com

I truly beleive I have made a new discovery! They have to be the worse shipping company in the world!

I shipped a package from the U.S. to Colombia.

#1 They lost it!
#2 When I asked where it was they could not explain. They could only say "it would come some day" but could not tell me what day, or even tell me where it was.
#3 When I called the contact person he refused to answer his cell phone. I called 30 times. When he saw my number on the caller ID he would not answer. I called from another phone and he answered on the first ring, then when I asked why he was avoiding me, he said I never called.
#4 About 30 days late the cargo shows up.
#5 No one calls me to tell me it is here, I just kept calling every day to see when it would arrive.
#6 It is here now, but no one can explain how I am suppose to get it. Well, they explain then the next day say there is a problem with the paperwork.
#7 I have now spent 3 days of my time in the Chamber of Commerce, in Customs, in Notaries, only to be told again today "of sorry....but the paperwork is wrong".

It is now about 37 days from the time of leaving Miami. When I call the office in Cartagena they tell me one thing, when I call the office in Cali I am told another thing.

Truly incredible!!!!

I have asked them why I am paying a shipping company to import something for me when I am doing all the paperwork?? They cannot expalain this. I ask them why no one in Cartagena can explain exactly what is needed to get the cargo. They cannot explain this. (Well, they do explain it, and the next day, they have a different explaination).

IF ANYONE IS IMPORTING ANYTHING IN COLOMBIA AVOID THESE CLOWNS LIKE THE PLAGUE!!!!!!!!!!!

www.interworldfreight.com

I have only touched the tip of the iceberg here!! I am in the internet cafe right now waiting for an email with the "new forms" I need to complete to get this cargo. Since it takes them 20 minutes to email me, I am writing this. When I have more time I will explain in greater detail just how bad this company is..........there is a whole lot more!!!!

By CartagenaDude on Jan 7, 2005, 08:36 in Friendly Talkzone.

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oldbongo says on Jan 7, 2005, 08:50: ...and more to come.... bienvenido locolombia.... thank goodness i'm not the only who has felt it. ..thank you for your vivid discription of frustration. if you hang around long enough, you will pick up papaya, and learn to be prepared for ANYTHING!! 0 funny, 0 helpful.

arthur brode (☼Travelguide writer) says on Jan 7, 2005, 16:17: what a mess,cartagenadude next time try servientrega.com http://www.calirentals.net/ 0 funny, 0 helpful.

Patrick says on Jan 7, 2005, 17:19: Shipping to Cartagena….. I don’t know why you all keep using these second or third rate shipping companies. I live in Cartagena; Federal Express is the only way to ship, period. I have shipped stuff from Curacao, Antigua and the States probably 30 times and have never had a problem. They have an office in Bocagrande on San Martin right next to BlockBuster Video. The two beautiful young ladies who work at the counter speak fairly good English. I always ship “Hold for Counter Pickup”. The girls call me, I go to the office, sign the paperwork, pay the duty, if any, and that’s it. I have only had to go to customs once and that was on a fairly large shipment. Perhaps, I have better luck because I use a freight forwarding company in the States. www.usglobalmail.com I have an account with them, it costs $150.00 a year and I save that much because they get a deep discount with FedEx and pass the savings along. So, Go FedEx! And no I don’t work for FedEx. Don't blame me I voted for Ron Paul! 0 funny, 0 helpful.

CartagenaDude says on Jan 9, 2005, 17:30: My package was 700 pounds. Would the girls at FedEx pass that over the counter? 0 funny, 0 helpful.

miamimike says on Jan 9, 2005, 20:16: Cartagena Dude.... sounds like the US Psotal system. I had a recent exzperience here-took like 7 months for an item I bought on eBay to arrive-sent from Maryland to Miami-happens here also. Like ABrode--I use servientrega here in miami(for last 3 years) never a problem. Avatar Legend: Bush "If any of you Reporters are wondering, it was a Size 10" 0 funny, 0 helpful.

maria1234 says on Jan 9, 2005, 20:17: BaxGlobal How the hell do you loose agricultural equipment weighing over 20 tons? Ask BaxGlobal, inc. 0 funny, 0 helpful.

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