Comcel killed my Sim for No Papers Bullcrap

tomtom33 says on Feb 9, 2008, 10:11:

No, but I had a bad experience with Comcel as well. I had a Comcel prepay for over 2 years. I did have a cedula when I bought it. When I tried to get a postpay plan, they kept coming up with one stupid requirement after another. I finally told them to shove it and got a Movistar postpay.

It is absolutely dumbfounding that Colombian businesses keep coming up with reasons not to do business. There is no way that they will ever be able to compete with that attitude.

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jack_jason says on Feb 9, 2008, 10:32:

Guys, It is not up to Comcel to do that, actually Comcel does not care about that requirements. Those new requirements come from the Fiscalia General de La Nacion. How ever, most of the Comcel customer service representatives are not qualified and do not explain correctly the new rules to get access to mobile phones in Colombia to the new pre-paid customers.

This is just spanglish, please do not correct me

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robi666 says on Feb 9, 2008, 10:38:

Jack is right.
Actually, police can intercept or have the list of calls much easier from Comcel than Ola or Movistar, because they follow the rules much closer.

Comcel is to be praised for that. But tomtom is right too: they suck anyway...

"I am a citizen of the most beautiful nation on earth. A nation whose laws are harsh yet simple, a nation that never cheats, which is immense and without borders, where life is lived in the present."

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panthdave says on Feb 9, 2008, 10:43:

Funny thing is I am not a new pre paid customer I should be grandfathered in the system....No reason to kill my sim,phone number, and what minutes I had on that sim.....and on top of that they won´t let my Novia now file papers for that sim and number..I have to get a new number and pay for a new sim....Does not make sense at all...after all the minutes I have purchased over the year with Comcel..they would not budge...

panthdave Miami

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rocinante says on Feb 9, 2008, 10:52:

"It is absolutely dumbfounding that Colombian businesses keep coming up with reasons not to do business. There is no way that they will ever be able to compete with that attitude." TomTom

Citing a topic brought up in another thread, this is why by the time the boomers are all retired they will be in Panama, Mexico, Costa Rica and maybe Uruguay/Paraguay - and not in Colombia.

"World economic indicators point to a democrat winning 2008. It will surely be Obama. Peso 1400 by November" Feb 5, 2008

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tomtom33 says on Feb 9, 2008, 12:53:

Correct, Roci. Maybe I shouldn't bitch so much.

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jonas says on Feb 9, 2008, 16:42:

hmmm Paraguay?? Are you joking?

What I have, I do not want to lose, but Where I am I do not want to stay, but those I love, I do not want to leave, but those I know I no longer want to see, but Where I die, I do not want to go;I want to stay where I have never been

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Timba says on Feb 10, 2008, 12:45:

Ya, it happened to me. You cannot buy minutes from a rep that inputs your phone number. You have to buy the scratch cards for minutes.

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panthdave says on Feb 10, 2008, 17:55:

No not really I have bought prepaid minutes from Comcel stores all the time...They killed the sim because no papers were filled for that sim and number...Crazyl.

panthdave Miami

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