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Having heard horror stories about attempts to get post-pay cell plans, I put this off for years. My novia called Comcel to ask about converting to post-pay. They said that there would be no problem, just bring copies of our cedulas.
In our first attempt, they refused to give any credit for our pre-pay balances.
So we used the balances and went back. This time they said that they would have to have someone personally visit us in our apartment. Then we could come back a third time to sign the paperwork.
Why in the hell couldn't they have told my novia when she first called about the home visit? We could have scheduled the visit over the phone, then gone in to sign stuff. Or better yet, have the visitor bring the paperwork along.
Apparently businesses in Colombia don't want business. So far Avianca and Bancolombia are on my list of companies that do not want business. For my part, I will not disappoint them. Will Comcel be the next addition?
By tomtom33 on Nov 11, 2007, 04:56 in Friendly Talkzone.
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Medellin Traveler says on Nov 11, 2007, 06:10: tomtom,33, Medellin es una chimba! www.medellintraveler.com |
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expatriate says on Nov 11, 2007, 06:19: Colombians seem to go out of their way to make life difficult.
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tomtom33 says on Nov 11, 2007, 07:15: MT, We have been using Comcel prepago. You get 200K for a 100K card. I also have land lines in CTG and in MDE. I don't know much about the land lines.
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Medellin Traveler says on Nov 11, 2007, 08:21: From what a hear... a very popular answer to why the money you deposited in your bank account is not in your account anymore is... they, whoever they are, must have cloned your card and then withdrew money at an ATM, so sorry, not our problem. Medellin es una chimba! www.medellintraveler.com |
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miamimike says on Nov 11, 2007, 08:45: This is a big reason that Colombia will never will a Retirement mecca for Mainstream Americans(couple variety) until they resolve Issues like this that you guys mention in this Thread,,,American baby Boomers will never tolerate this BS,,,They want adventures but not of this nature,,, "Wait a minute. What did you just say? You're predicting $4-a-gallon gas? ... That's interesting. I hadn't heard that." -- Feb. 28, 2008 --George W. Bush, Washington, D.C., |
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lawyer CO says on Nov 11, 2007, 08:51: the case of tom is very common in Colombia. Be aware that they would check credit history of the girl through databases such as SIFIN AND DATACREDITO.
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tomtom33 says on Nov 11, 2007, 09:53: Life here is an adventure. But I can do with a little less adventure.
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MitchAlvarez says on Nov 11, 2007, 10:11: Wow those are some crazy stories. I have several accounts. NO problems yet. But I am aware of all these stories. Thats why most of my recent transactions I've been dealing with Citibank and its branch in Medellin. Tengale miedo a una huelga de mujeres o a una escasez de aguardiente. :) |
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tomtom33 says on Nov 11, 2007, 10:45: Citibank here and Citibank in the US are two different companies. Count your blessings, Mitch.
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BAQ says on Nov 11, 2007, 10:50: Contact a MOVISTAR agent, all you need is a credit card to guarantee payment ie, security deposit and you should not have any problems. As far as Bancolombia and Avianca, never had much problem, meaning no more than any other bank or airline in Colombia. Just remember, this is Colombia, not the USA and yea, they dont give a damn if you dont want to use them. That seems to be part of the culture. CUSTOMER SERIVE is not in the latin dictionary. Semper Fidelis ! |
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Papi de Alejo says on Nov 11, 2007, 10:57: I think when you are working for a large company, the corporate culture dictates the level of customer service. This summer, I was looking for a little trinket to take back with me. I went into a local that was run by a young lady who said that she made all of the things in the local. She was very friendly, not flirty. She was very professional and was attentive to all of my questions. She will always get my trinket business.
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Frank Rizzo says on Nov 11, 2007, 11:03: They invented Murphy's law in Colombia.
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tomtom33 says on Nov 11, 2007, 13:55: My CapitalOne VISA with no international transaction fees works fine for all credit purchases. It costs nothing and pays 4.75% on the money I have deposited. Colombia cannot compete.
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poco says on Nov 11, 2007, 14:03: Many times I’ve wondered,, are these people traveling/living in Columbia or maybe a different Colombia than what I’m familiar with. "Violence is the first refuge of the incompetent" - Isaac Asimov |
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tomtom33 says on Nov 11, 2007, 15:01: I can only speak for Cartagena and Medellin. Neither city is anything like you describe, Poco. Jerked off? Hell yes. My novia, who was born and raised in Antioquia, says that all this shit is common in Colombia as a whole. And she has lived a lot in the countryside.
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arthur brode says on Nov 11, 2007, 15:50: Iam learning to become more Colombian and not "sweat the small stuff" http://www.calirentals.net/ |
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vicshere says on Nov 11, 2007, 16:00: yes sir, if you can't let this shit roll off your back...they will break you sooner or later listo |
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tomtom33 says on Nov 11, 2007, 16:10: I keep thinking that once I get X taken care of, things will be easier. I am coming to realize that there will always be another X. I am trying to learn to let it be. But I am very, very slow. And I like to bitch.
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vicshere says on Nov 11, 2007, 16:12: tom it takes about 5 years man then your are almost Colombianized listo |
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poco says on Nov 11, 2007, 16:33: Quote: And she has lived a lot in the countryside. "Violence is the first refuge of the incompetent" - Isaac Asimov |
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poco says on Nov 11, 2007, 16:47: Quote: Will Comcel be the next addition? "Violence is the first refuge of the incompetent" - Isaac Asimov |
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tomtom33 says on Nov 11, 2007, 16:47: Vic, I'll hit 5 years in Feb. Of course I have spent closer to half of that 5 years in the US. Did that time in the US inordinately retard my naturalization? Maybe it will take an extra 5 years for me.
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spigrimace says on Nov 12, 2007, 07:46: Always make sure you LOOK at the bank stamps. Bancolombia has 3 for deposits/payments 1) "recieved" for cash deposits. 2) Received with payment 3) Received without paymet. For those who don´t know why someone would submit something without payment, the best example is for DIAN. DIAN actually has a soft spot and will let you pay taxes late (except retencion de la fuente) with interest at about 39% a year. So if you have a business, you can use DIAN as a credit card by submitting your form such as bimensual IVA without payment. If you don´t submit the form at all, then they have fines, minimum $210,000 and every month it goes up up to the max fine of the amount of the original payment owed and fines dont accrue interest. But there are no fines if you present the form on time. It has happened to me 3 times already that a DIAN form that I submitted with payment was marked "received sin pago" and I had to make a stink about fixing it. I agree, I believe the bank tellers make thise mistakes on purpose and pocket it.
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miamimike says on Nov 12, 2007, 18:54: . I agree, I believe the bank tellers make thise mistakes on purpose and pocket it================================================================== "Wait a minute. What did you just say? You're predicting $4-a-gallon gas? ... That's interesting. I hadn't heard that." -- Feb. 28, 2008 --George W. Bush, Washington, D.C., |
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