When taking money our of an ATM remember:

1. To cover your hand when you push the PIN number on the ATM keyboard so no body else can see it, including someone behind you but also the camera that some crooks are setting up on the ceiling in the ATM enclosure.

2. Wipe off the keyboard so you do not leave marks on the keys you pushed.

3. Verify that there are no foreign objects where you put your card in. Grab it and pull it every time. They use those to clone your card. If something comes off, advice the bank right away.

4. Do not count your money in the street after you take it out. If there is an error, go back to the bank and they will reimburse you the money later.

5. Do not think that just because you are inside a mall you are safer.

6. If someone tries to steal the money you just took out, do not resist, you may end up dead for $420k pesos.

7. If you notice something suspicious go to the bank or leave without taking money out.

People told me this before and I thought it was extreme. but I saw on the news today a reporter see 6 people's PIN just by standing behind them and then confronting them with it. Everyone was surprised that he was able to do that. Well, crooks are more experienced than that reporter so.

CV

Posted on August 26, 2009


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Comments:

cvivas-some good points there, with some added extras. Yes, I may be paranoid but I have yet to be involved in an incident after having lived in Medellin for 4 years. Thanks for your post and hopefully some new-comers will benefit from it, unless they think they are immune to these things of course. We can all be targeted at any time and in any place! It is about reducing opportunism to a minimum.

8. Try not to go alone but with somebody that you definitely trust and they can also stand in the queue behind you to help block the visibility of others.

9. Supermarkets are the best places to take out money, afterwards you can buy a few items and observe discreetly as to whether anybody is following you. Also whilst you are there and not being watched, you can carefully redistribute the money between different pockets in case of confrontation later. If you are being followed or are suspicious, spend more time in there and even go and have a general chat with a security guard. If they persist with their observation of you, ask for help!

10. Keep your wallet in the front pocket of your jeans and wear a T-shirt/shirt/blouse which hangs outside in order to obscure the pocket holding the wallet.

11. Always wear a shirt with breast pocket, preferably with button, which will contain just enough money for your needs like tinto/beer/taxi so that you do not need to expose your wallet to any of the public.

12. I got to know the police situated in my local Kai/kiosk. If you need to take out money, with advance warning they will accompany you. Just make sure that you know the name of the policeperson, serial number and that you know him/her well because some are crooked of course.

13. During an ATM transaction, do not allow yourself to be distracted: ignore strangers who may talk to you or your mobile phone that will always go off at an inconvenient moment. If a member of the public in the queue stands to close to you and does not respect your space, tell them. If they are reluctant to move, forget about the transaction for a while.

14. Essentially, keep your wits about you and do not attampt to use an ATM when under the influence of alcohol because whatever you think, your perception of what is going on around you will decrease AND the potential thief may know that you are easier prey.

If the 14 points above do not work, then you have to put it down to bad luck rather than self-negligence!

Posted on August 26, 2009


Good advice Guys. I will also add, ATM keypads are Filthy & loaded with germs. I use small sandwich bag between my finger and the Touchpad to avoid picking up the latest virus of the month. In those Malls, if the ATMs are located on a lower level, be sure to check out as to whether or not there is anyone gabbing on a Cellphone on the upper levels "nonchalantly" within sight of the ATM you are using while they watch you key your password in and take out your cash. They could be part of a ring that alerts others with your description and which way you are headed. Gotta be aware of your surroundings and who may be invading them for ulterior motives.

Posted on August 26, 2009


miamimike
Good points and yes, I wonder how many epidemics could be started by ATM machines, internet cafes, handrails of staircases and public transport etc!

Posted on August 26, 2009


EASY-E

I personally dont take money out of ATM's I think it is too dangerous (a lot of robberies)......

I feel that in Medellin at San Diego and El Poblado, Citibanks ATMS are realitively well protected.

But I appreciate everyones concerns.


David

Posted on August 26, 2009


Right where you feel most protected you are not, that is why they target those places because they know you feel safer. My friend is President of Diebold in LA (makers of ATM's for several banks) and you should hear the stories he has, all real, all from people that felt they should not do anything to be safe when taking money out of an ATM.

CV

Posted on August 26, 2009


Yes, guarded ATM's provide a false sense of security. Move away from the immediate vicinity and you are exposed.

Another point

15. Go straight home after the withdrawal in order to deposit at least the majority of the loot. Make sure you are not being followed whilst you are at it.

Posted on August 26, 2009


civaspoorandhappy

Right where you feel most protected you are not, that is why they target those places because they know you feel safer.

I have related in the past why I use a Citibank ATM for large withdrawls, San Diego and an increased police presence works for me. I do have to switch it up with El Poblado just to eliminate a routine.

I have used a lot of of ATMS in Colombia, and have found few that offer comparable security. It is not without risk particularly when you pull large amounts of money out. There are advantages to Citibank beyond the fact that they let me take out 2,000.000 per transaction.

David

Posted on August 26, 2009


Good looking out cvivaspoorbuthappy. Yesterday I saw in the news how the thiefs now have high tech cameras that record only your card but your pin. They get more creative everyday.

Posted on August 26, 2009


I almost always withdrew money from ATMs in the early morning. Like 7 or 8 am. And always with somebody watching my back.

Posted on August 26, 2009


Quote: And always with somebody watching my back.
============================
I send my GF,, if anyone needs to watch backs,, it's me.

2a9wu41.jpg

Posted on August 26, 2009


Is this foto really necessary?

Posted on August 26, 2009


Poco got confused juli. He obviously accidentally posted a picture of a Colombian double cell phone holder. Poco does have better examples of cell phone holders though.

Posted on August 26, 2009


I think if she is using the ATM know one will be looking to see the pin. jajajaja Good strategy poco

Posted on August 26, 2009


Good advice for ATM use in the US, too. But there aren't all bad people using ATM's. Here in Central FL, I accidentally entered a wrong option after I was finished, then I couldn't get back out of it to get my card back so I went inside the bank. The inside tellers said there wasn't anything in the machine and there was already someone else using it. I was just about to tell them to cancel the card but just then a gentleman approached the teller with my card that had been spit out by the ATM. Thank you kind sir!

Posted on August 26, 2009


I am not that worry about who is near as I never go to a cash machine on my own, I worry is about the cloning, two of my card were cloned in Colombia., On one they took quite a bit of money :(.

From now I only take money out from cash machines that are inside banks or shopping centers and stick to just one. I used to take money out from whatever cash machine was available, no anymore.

Posted on August 26, 2009


Quote: Is this foto really necessary?
==================================
Yes: and it is appropriate for the topic of this thread. Some people suggest watching your ass when using an ATM,, I prefer to watch cell phone holders. I have documented this uniquely Colombian (probably Latin) part of the culture.

Public Domain: Tiny Pics will be forever,, http://i43.tinypic.com a great service I've used for,, over ,, well,, a long time.

POCO's see and tell thought for the day.

Why spandex is not popular in Colombia.
cellphone_2009_04.jpg
.

Posted on August 26, 2009


LOLOLOL....Poco.

Posted on August 26, 2009


This is how they clone them:

Posted on August 26, 2009