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Telefonica has to go down in history as the most expensive service .. They do not provide service...
But they do have a very good automated system that calls you up and tells you to pay your bill .....
This is not just me ...I have been talking to other people with telefonica in Santa Marta and Rodadero....telefonica is the worse ...
I have the package from Telefonica ....TV ( disconnected in Bogota ...they say sorry it is an internal problem ). Internet ..works about 50 percent of the time ..Telefono that works for the automated calls from Telefonica.
Today works one minute in 10 ...or less......
Talking to them today and they asked for my email address to send me an email ...SEE they do have a sense of humour.....( question how can I access my email ) ...
This is been written and I am waiting for a connection to try and send it through.
By mikeinpuerto on Sep 17, 2008, 12:37 in Friendly Talkzone.
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andres123 says on Sep 17, 2008, 12:38: u should try ETB customer service, last time i was on the phone with them till 3 am lol
0 funny, 0 helpful. |
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vicshere says on Sep 17, 2008, 12:44: also try telmix or telmex i am with tefonica for TV service and itsd horride to say the least...in dec i am changing to tel mex
0 funny, 0 helpful. |
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mikeinpuerto says on Sep 17, 2008, 13:05: ok thanks for that .....I have been trying to answer this for 20 minutes........but the service keeps going off ...... Smile and everyone will wonder what they are missing. 0 funny, 0 helpful. |
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bufalo says on Sep 17, 2008, 15:26: they're pathetic. EVERY month we got calls on our bill that we never made, services we never requested. Took over 5 months for them to stop billing us for internet we had disconected, and I made a few reverse-charges calls that they charged the other person AND me for. Every month was the same BS - I had to call and yell at people or worse, go to their offices and yell at people there. The office was the worst but I usually riled up the other customers and they all started telling Telefonica off too. "If you don't like it - lump it, take it down the road and dump it." - Archie Bunker played by Carroll O'Connor 0 funny, 0 helpful. |
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jaramillo says on Sep 17, 2008, 17:10: I had them fuckers in Spain (Movistar), their home turf and I thought they were the absolutely worst company in entire world history, no exceptions. I almost lost my sanity with the MFs. Later, when I heard they were moving on to Colombia I really felt sorry for the country.
0 funny, 0 helpful. |
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quantum says on Sep 17, 2008, 17:20: Is it really possible that there is a worse telephone and internet service provider than Cable and Wireless here in Panama? I would be totally amazed if that is indeed the case. But it sounds like it might be. Is Tefonica private or state owned? How much do they charge u there for 1 mega service? And how often does it approach 1 mega? In Colombia can u not pick up the phone and call anywhere in the country and talk in peace without worrying how much its going to cost? Because in Panama, its a luxury item, I can tell you. It would be the second biggest reason for not investing here, right after the drivers, jejejeje........ quantum 0 funny, 0 helpful. |
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pedro (☼Travelguide writer) says on Sep 17, 2008, 17:21: Costanet in Cartagena stands out even in Cartagena for bad service and poor value. "this may seem a strange post but it is not...when in colombia men need to be aware that colombia women may try to be seductive and entice a travelling gringo to have sex with them..to be forewarned is to be forearmed..." -- pow wow 0 funny, 0 helpful. |
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mike08 says on Sep 17, 2008, 17:24: ETB is atrocious. i ordered service with them a week ago. everyday they have told me definitely tomorrow they will be out to install service except for today. today, they told me to check back in 48 hours. no thanks. i just called Telmex. the girl was very pleasant and helpful and they will be out to perform the install saturday morning. Don’t take yourself too seriously. If you can develop the ability to laugh at yourself, you will be much more relaxed when given or giving criticism… Blessed is he who can enjoy his blunders.– John C. Maxwell 0 funny, 0 helpful. |
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webmanco says on Sep 18, 2008, 05:20: Telmex is taking over Bogotá broadband services, the landline phone it is not that great but works. No hay extremo cierto o verdadero, porque los extremos opacan, enruedan, (lavan cerebros) verdades. Yotas 0 funny, 0 helpful. |
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sloopskipper says on Sep 18, 2008, 08:06: quantum says on Sep 17, 2008, 17:20: flag Seems that some people think "everybody's outa step but me". 0 funny, 0 helpful. |
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